Privacy Policy

Last updated: 10.11.2025

1. Introduction

Welcome to BaooTV (“we”, “us”, or “our”).
We value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and French data protection law (Loi Informatique et Libertés).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website https://baootv.com/ and our services (online courses, live lessons, and physical product sales).


2. Data Controller

The data controller responsible for your personal data is:
Ran Hao
Individual business / Micro-entrepreneur
Address: available upon request
E-Mail: [email protected]
TVA (VAT): FR93794541383
SIRET number: 79454138300038


3. Personal Data We Collect

We may collect the following types of personal data:

a) Information you provide directly

• Username, name, email address, and contact details
• Billing and shipping address
• Payment details (processed securely by third-party providers)
• Account login information (if you create an account)
• Messages or feedback you send us

b) Automatically collected data
When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system

c) Cookies and Tracking Technologies
We only use cookies that are necessary for the website to function properly.


4. How We Use Your Data

We use your personal data for the following purposes:

• To process orders, payments, and deliveries
• To provide access to online courses and live lessons
• To communicate with you regarding your account, orders, or support requests
• To send newsletters or promotions (only if you have given consent)
• To improve our website and user experience
• To comply with legal and tax obligations

5. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Contract performance (to deliver the services you purchased)
• Consent (for newsletters, cookies, and marketing)
• Legal obligation (invoicing, tax compliance, consumer protection laws)
• Legitimate interest (to maintain website security and improve services)

6. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes described above:

• Account and order data: up to 10 years after last purchase (legal requirement for accounting).
• Newsletter data: until you unsubscribe.
• Cookies: up to 13 months (as per CNIL recommendations).

After these periods, data is securely deleted or anonymized.


7. Sharing Your Data

We do not sell or rent your personal information.
We may share data only with:

• Payment processors (e.g. Stripe)
• Web hosting providers
• Email and communication tools (e.g. newsletter platforms)
• Delivery services (for physical products)

All third parties are contractually required to comply with GDPR standards.


8. Data Transfers Outside the EU

If we transfer your data outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as:

• EU Commission adequacy decisions, or
• Standard Contractual Clauses approved by the European Commission.

9. Your Rights

Under the GDPR, you have the following rights:

• Access – request a copy of your personal data.
• Rectification – correct inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”) – request deletion of your data.
• Restriction – limit how we process your data.
• Portability – receive your data in a structured, commonly used format.
• Objection – object to certain processing (e.g. marketing).
• Withdraw consent – if processing is based on consent.

To exercise any of these rights, contact us at: [email protected].

You also have the right to file a complaint with the French data protection authority (CNIL):
Commission Nationale de l’Informatique et des Libertés
Website: https://www.cnil.fr/


10. Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
These include SSL encryption, secure passwords, and restricted access to sensitive data.


11. Children’s Privacy

Our services may be used by children, especially our educational video content. However, we do not knowingly collect personal data from children under the age of 16 without the consent of a parent or legal guardian, as required by the GDPR.

If a minor uses our Services, it is the responsibility of the parent or guardian to supervise their use and provide any necessary consent for data processing (such as account creation or booking live lessons).

If we become aware that we have collected personal information from a child under 16 without verified parental consent, we will delete that information promptly.
If you believe that your child has provided personal data to us without your consent, please contact us at [email protected] so we can take appropriate action.


12. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the updated date.
By continuing to use our website, you acknowledge and agree to the updated version.


13. Contact

If you have any questions or requests regarding this Privacy Policy, please contact us at:
[email protected]